1. We try to ensure that a large range of stock is kept on hand. In the event that we are out of a particular product you have selected, you will be contacted with the expected ETA and your purchase will be placed on backorder.
2. Kiki Hair Extensions does not recommend any one particular 'system' of attachment. We require that the person using our products follows an internationally recognized professional application method and be professionally trained in that method keeping up-to-date with any procedural changes which may arise.
3. If you do not wish to pay for this item do not proceed to purchase it. Once you have selected to purchase from Kiki Hair Extensions, you are obligated by these terms and conditions to pay for it. Customers who fail to pay within 14 days, personal details will be forwarded onto our collection department and will be contacted by a debt collector to finalize your payment. You will also be liable for any fees or charges that may occur in recovering your payment.
4. No responsibility will be taken by the supplier for incorrect colouring/cutting/toning.

PRODUCT WARRANTY:
1. All hair is sold on the condition that the purchaser thoroughly washes and checks the hair to ensure satisfaction with the quality BEFORE it is applied to the wearer and BEFORE the bands are removed.
2. We do not accept returns after the hair has been applied to the new wearer, or if the hair has been removed from the bands
3. Kiki Hair Extensions are only guaranteed if applied using Kiki Hair Extensions Wax/Beads/Tubes and application tools.
4. From time to time there may be variations in colour baths which are beyond our control - Please check and return if unhappy
5. Wavy Hair - Due to the perming solution sometimes the colour is slightly different- Please check and return if unhappy
6. Kiki Hair Extensions strongly urges the purchaser not to Dye, Perm, Excessive Blow-drying or using products in or around the hair extensions that contain any form of protein or alcohol.

Colouring/toning:
1 .Do not Bleach
2. Do not perm
3. Only use semi permanent colours - apply to damp hair
4. Always carry out a test patch on a single hair extension strand to ensure the colour is suitable

Returns:

1. Goods may be returned if found to be damaged/faulty, Kiki Hair Extensions should be advised immediately if goods are believed to be faulty.
2. Any item incorrectly returned as being faulty to Kiki Hair Extensions will incur a $30.00 Service Fee-Associated delivery costs will also apply.
3. All products must be returned in original condition and packaging
4. If products are found to be faulty a full credit will be given - No refunds